Privacy Policy
Effective Date: August 26, 2024
1. Introduction
The Fortress Kitchen, trading as Body Armour LK Pty Ltd, is committed to protecting your privacy. This Privacy Policy outlines the practices we follow to collect, use, and protect your personal information when you interact with our cloud kitchen.
2. Information We Collect
We may collect the following types of personal information from you:
Contact information: Name, email address, phone number, and mailing address.
Payment information: Credit or debit card details, billing address.
Order information: Details about your orders, including items purchased and delivery address.
Feedback: Information you provide through surveys, reviews, or customer support interactions.
3. How We Collect Your Information
We collect your information primarily through the following means:
When you place an order through our website or mobile app.
When you contact our customer support team.
Through surveys or feedback forms.
When you interact with our marketing materials.
4. How We Use Your Information
We may use your personal information for the following purposes:
To process and fulfill your orders.
To provide customer support.
To communicate with you about your orders, promotions, or other relevant information.
To improve our products and services.
To conduct market research and analysis.
To comply with legal requirements.
5. Payment Processing
When you make a payment through our platform, our payment processor will create a customer profile for you and store information for future use. This information may include your payment details, order history, and contact information. This is done to facilitate future transactions and provide a more seamless experience for you.
6. Sharing Your Information
We may share your personal information with:
Our service providers, such as delivery partners and payment processors.
Law enforcement authorities or regulatory bodies as required by law.
7. Your Rights
You have the right to:
Access and correct your personal information.
Request the deletion of your personal information.
Object to the processing of your personal information.
Withdraw your consent to the processing of your personal information.
8. Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
contact@thefortresskitchen.com.au
By using our services, you consent to the collection and use of your information as described in this Privacy Policy.